OVER $1 CUSTOMER DISCREPANCY LOG
1. First, identify and resolve any discrepancy by checking voids, recount coins, cash vs credit or wrong register or any HOLD. For Credit – check any Declines and the amount difference.
2. Unable to resolve, Print Deposit/X Report, Close As-Is
3. LOG unresolved overage (+) or shortage (-) over $1
This is where you explain why to Accounting and will help us handle any customer refunds. Failure to report can result in deduction from your payroll wallet. Click SUBMIT status below when done,
